Dr Ann Knefel, Child Welfare Specialist at CareDirector, shares her views on how CareDirector can help child welfare agencies in the US comply with the new CCWIS federal rule.
The CCWIS ruling mandates modular, interoperable approaches to implementing case management solutions in child welfare agencies, enabling state agencies to pick the best of the best to meet their casework practice needs, which will hopefully make workers’ lives easier and improve agency performance.
Our modern, flexible solutions can be configured, customized, and tailored to meet state agencies’ needs and help them comply with CCWIS. That makes it much easier and faster for them to adapt their system when they change a policy or practice—and manage their workloads and performance accordingly—than the way they had to do so in the past. CareDirector is a robust, proven solution on a highly configurable platform that really makes people feel empowered. Because the solution can be personalized, it puts the power of information directly into the hands of the people who need it. When information and insights are accessible in real time, people can make decisions with confidence and act quickly to support their agency’s mission. In child welfare, that’s critical because it’s kids’ lives on the line.
Because our solutions are based on Microsoft Dynamics 365, they look and work like the everyday tools people are familiar with so that minimizes training needs and increases acceptance. They also work seamlessly with agencies’ other IT investments.
Read Dr Ann’s full interview with Microsoft here.