CareDirector is a human services case management software for the aged and disabled that maximizes family participation and self service capabilities and increases the agency’s ability to serve more people effectively. Using CareDirector can help significantly lower administration costs due to improved communication and coordination capabilities across agencies and counties, and always results in greater customer satisfaction. CareDirector is built on Microsoft Dynamics CRM, as a shared and comprehensive resource database providing consistent information to people needing assistance across all ADRC’s. The system incorporates a web-based portal to provide self-service capabilities to consumers, a state-wide resource directory of public and private providers and an integrated case management tool to help agencies and providers collaborate more effectively
Works the way your staff works
CareDirector is a simple to use solution that works the same way as the email, calendar and office systems your staff uses every day. CareDirector is built upon Dynamics CRM and SharePoint, and is operated as an integral part of Microsoft Outlook and Office. This makes it faster, simpler and easier for care professionals to learn how to use CareDirector through an already familiar way of working, and results in a higher adoption rate than other human services case management systems.
Accessible anywhere at anytime
CareDirector is a mobile case management system which works the same whether human services and care professionals operate it on their PC, laptop or mobile phone. Even when there is no mobile or network coverage, CareDirector gives staff full access to their caseloads. This means they can work anywhere and at any time.
Helping you do your job better
CareDirector helps staff to be more effective by prioritizing and highlighting the most pressing cases and customers needing their attention. The CareDirector human services case management software has simple summary screens which highlight to managers and staff when specific cases or clients need their attention, and alerts that identify outliers and urgent situations.
- Reduce service delivery costs
- Maximize operational efficiency
- Improve outcomes
- Cut fraud and abuse
- Simplify nursing home transitions