Client

New York State Office for the Aging

aging-logoNew York State Office for the Aging (NYSOFA) assists older New Yorkers to be as independent as possible, for as long as possible, through the delivery of high quality, person- and family-centered, cost- effective programs and services. This mission is carried out through a network of 59 local Offices for the Aging and organizations providing home- and community-based programs offering older persons across to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care.

Project

NYSOFA is working with CareDirector in partnership with Peer Place, to provide a single, state-wide application to replace multiple independent applications managed by local AREA Agencies for Aging for data collection, reporting, assessment, and case management.

Solution

CareDirector has replaced and enhanced NYSOFA’s vendor-hosted NY Connects website and state-wide NY Connects Long Term Services and Supports Resource Directory (https://www.nyconnects.ny.gov). This includes the migration of data contained in the current Resource Directory. Due to a funder requirement state-wide project was implemented in only five months. There are up to 500 users across the state in 59 regional offices serving thousands of consumers.