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Our Story

Our Story

Established in 1997 CareDirector is a global social vendor with over 100 customers in the United States and across Europe, providing human services solutions that enable the public to fully participate in and direct their own support. Our software solutions powered by Dynamics CRM are designed to help human services agencies more effectively serve, engage and enable the people they serve. CareDirector brings a unique customer service approach to the delivery of social services; our software enables choice and control, puts human services organizations closer to the people they serve and improves organizational performance. Our information systems are certified for their high standard of quality and accessibility.

Why We Do It

Our social services software information systems are supporting the work of over 20,000 health and human services professionals. We are proud to be recognized by our clients for our ability to build positive, personal and open working relationships. We have been working with individual local agencies, consortia and national partners such as the Department of Health, the Youth Justice Board, the Department for Children, Schools and Families in the United Kingdom and the Health Service Executive in Ireland.

Our People

CareDirector brings a unique customer service approach to the delivery of social services. We believe social service users should be regarded as customers of their local agencies – in control of their own care needs, deciding how they access services and how available funding should be spent. By applying the principles of customer service technology to social services CareDirector brings human services organizations closer to the people they serve and improves organizational performance.

CareDirector’s portals enables staff to better manage cases


At CareDirector we’re helping our customers to serve, engage and enable patients and people in need. We are always on the lookout for talented individuals that share our commitment in making a difference to our customers. If you don’t see an opening below, please don’t hesitate to send us your resume and a cover letter to


At CareDirector we have developed strategic relationships with business and technology partners and systems integrators to ensure we have the right combination of knowledge, experience and technology to respond to the transformation of health and human services. As a Microsoft Gold Certified Partner, we have the highest level of competence and expertise with Microsoft technologies. As a Microsoft Citizen Service Platform partner, we provide local government with an open and cost-effective model of technology innovation so to deliver more citizen-centric services.


With over 50,000 software users CareDirector is proud to contribute to all of our user communities across the UK, Ireland and the United States. Through volunteering and philanthropy we support the amazing work of our clients through charitable donations and assistance. We also run regular in-house fundraising campaigns and our staff regularly take part in bake sales, charity runs and mountain climbing expeditions.

CareDirector is committed to providing a better quality of life for individuals and their families. Over the last 20 years we have already impacted on the lives of over 1 million people, and we are just getting started. We’re helping health and human services professionals to be freed up from unnecessary paperwork, giving them more time to make a difference in peoples’ lives.


We are a people company who develop software solutions with people and innovation at the heart of everything we do. We treat innovation as a core function of our company and as a result we have a dedicated cross functional innovation team. Our innovation activities are embedded throughout the company and involve all of our team.  CareDirector is future focused and through fostering our innovative side we want to deliver solutions that benefit our customers not only now but also can be adapted in the future.