Opportunity Partners

Client

Opportunity Partners

Today, Opportunity Partners is redefining “disability” through advanced learning, deep community support and meaningful work, proving that everyone- when given an opportunity- adds value to our world.

Opportunity Partners is working strategically to realize everyone’s potential through:

  • Supporting opportunities to live, learn and work – Opportunity Partners supported more than 1,700 people through programs that help individuals with disabilities live, learn and work more independently.
  • Advancing career opportunities – Opportunity Partners’ employment programs include youth transition services, individual job placement supports and job training, opening doors to new job opportunities for people with disabilities.
  • Producing goods and services – Opportunity Partners operates 8 production sites, employing people with disabilities to produce a number of products for approximately 70 business customers such as Target, Coghlins and ThermoKing
  • Living more independently – Opportunity Partners operates over 75 residential programs, including ICF/MR facilities, Semi-Independent Living Programs (SILS) and Supported Living Services (SLS) that help people maximize their independence with just the right level of support.
  • Recognizing staff commitment – Opportunity Partners was voted one of Minnesota’s 100 Best Companies to Work For by Minnesota Business magazine.

The Solution

CareDirector® began by implementing an integrated case management and finance system for Opportunity Partners, including installation, configuration, training, data migration, on-going support and maintenance. CareDirector® has successfully delivered and currently supports almost 100 similar projects in the United States, Ireland and the United Kingdom.

CareDirector is a case management and financial management solution that enables agency staff and the people they serve to be better informed, more engaged and empowered. Staff can quickly and easily record consumer information; they can engage with one another directly and are instantly notified of timely information with CareDirector’s collaboration tools. Consumers and their families can direct their own support and collaborate with staff online

By Using CareDirector Opportunity Partners Can:

  • Record, track and measure compliance with the reporting of critical incidents, including accidents and other serious occurrences
  • Document the Risk Management Plan, notifying staff when it changes, and tracking compliance
  • Enter comprehensive Care Plans and track Goals, measuring progress individually, and program performance
  • Quickly enter Services against payer service agreements, and lectronically move services directly from the point of service delivery to billing
  • Document class schedules and Daily Attendance, time spent in Vocational Services
  • Such as Work Production and on Job Sites
  • Easily manage Residential Room and Board services, including tracking absences

Results

Productivity Improvements

The measured outcomes of this project show:

  • 10% increase in time saving per month for supervisors and manager
  • Improved accuracy and timeliness in billings and receivables
  • An increase in the proper management of Incident reports and risk management policies
  • Better visibility across the organization so staff can easily share and collaborate
  • Daily time savings when scheduling classes and tracking attendance
  • Elimination in duplication of effort in tracking time and attendance
  • Easily identified outliers through the use of dashboards, queues, drill downs
  • Automated alerts for missing data such as data required for billing, authorizations, services, and contact notes
  • Reduced time filing paper, checking out client records frequently
  • Automated compilation of daily staff activities mapped to authorizations and billing records