CareDirector’s Provider Portal and Resource Directory web applications have been certified as accessible by Shaw Trust as our portals meet the accessibility standards specified by section 508 of the Rehabilitation Act (

This continues CareDirector’s commitment to putting people at the center of our solutions by making our site accessible and user friendly for people with a disability. Shaw Trust certification ensures that “Any web site carrying this mark has been tested by people with a wide range of disabilities and found to be accessible”.

CareDirector has replaced and enhanced NYSOFA’s vendor-hosted NY Connects website and state-wide NY Connects Long Term Services and Supports Resource Directory ( This includes the migration of data contained in the current Resource Directory. Due to a funder requirement state-wide project was implemented in only five months. There are up to 500 users across the state in 59 regional offices serving thousands of consumers.
To find out more about CareDirector’s portals click here