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Service Providers

Caredirector For Service Providers

CareDirector is a fully interoperable case management, time and attendance tracking and billing system, allowing providers to easily manage care plans, document work activities and bill for a wide range of services. CareDirector is incredibly flexible; the system is web based, provides mobile access and allows organizations to easily configure their system to satisfy both current and future business processes. Customizable to each agencies’ needs, providers can update their info; locations, hours, programs, services, languages spoken, service authorizations, etc. CareDirector addresses common issues faced by providers such as changing service delivery models, measuring performance, consolidations and improving accuracy.

Integrated components of CareDirector include:

Case Management
CareDirector comes with Case Management functionality that is both robust and user-friendly, empowering your staff to spend less time behind a computer recording information and more time working with the people they serve. Our solution includes unlimited assessments, service plans, goal tracking, class activities, service delivery and much more.

CareDirector Provider Billing allows you to bill for services documented within our Case Management system. An integrated solution eliminates duplicate data entry, ensures a high degree of accuracy and provides real time views into prospective billing. Invoice payers directly electronically or use configurable paper invoices, depending on the preference of each funding source. CareDirector Provider Billing comes with HIPAA transactions, including the 5010.

Consumer Portal
The CareDirector Consumer Portal allows staff to communicate in real time with participants, their family members and guardians. The portal can be used by family members to complete intake forms, book appointments, view daily activities, monitor goal progression and to send and review case notes. Information entered into CareDirector® can be shared with those outside your organization, including schedules, goals, services, work activities and case notes, as desired.

Time and Attendance
With CareDirector, recording Time and Attendance by participant, in a group or by program, is quick and easy. Time and attendance can include class attendance, employment activities, residential room and board, in home services, transportation, etc. These activities are compared against service authorizations and fed directly into the billing system, where billable services and units are automatically calculated and invoiced.

Robust Reporting Capabilities
These abilities empowers your organization to act upon the information being entered by front-line staff to improve programs and consequently the overall quality of services being provided.

Available online or offline, in a Web Browser or Microsoft Outlook and through a mobile device, tablet or laptop computer, CareDirector truly gives you’re staff the freedom to work with our system in the way that best fits their work life. As a Microsoft Gold Certified Partner, we have achieved the highest level of competence and expertise with Microsoft technologies and have a close working relationship with Microsoft. As a Microsoft Citizen Service Platform partner, we provide an open and cost-effective model of technology innovation so to deliver more personcentric services. We believe that technology should enhance the delivery of services, not detract from this.