CareDirector is the first and only health and human services software company to offer an integrated solution based on world leading customer relationship technology from Microsoft. Our software solutions are certified for their high standard of quality and accessibility. CareDirector is a Microsoft Gold Partner with a global business relationship called Global Independent Software Vendor (GISV). GISV means we can offer customers more flexible licensing and support options for the Microsoft technology embedded in our CareDirector solution. CareDirector also continues to leverage .Net Core (open source cross-platform) and Xamarin technologies to provide cross-platform approaches.
CareDirector technology allows you to:
CareDirector helps staff to be more effective by prioritizing and highlighting the most pressing cases and customers needing their attention. The CareDirector human services case management software has simple summary screens which highlight to managers and staff when specific cases or clients need their attention, and alerts that identify outliers and urgent situations. Through a single user interface for all users alongside modern software principles, CareDirector brings together market leading components designed to meet the needs of health and human services. This also includes the ability for the solution to evolve over time as market requirements change
Manage Care Seamlessly
CareDirector is a system, based on technology that was designed specifically to aid multi-disciplinary working and more particularly the co-ordination of cases across agencies. It allows health and social services organizations to provide more seamless service to clients whose needs span health and social care because you know that people receiving both health and social care have a better experience and get better outcomes where health and social care work in a more joined up way.
CareDirector saves hours of staff time every week recording information because data needs to be entered only once. Much of the initial data entry can be completed by customers and their family members, saving as much as four hours per worker, per case in the initial phase alone. CareDirector automatically copies relevant emails, calendar appointments into a customer’s care record.
As a modern, web-based application, CareDirector offers the ability to access the full system in real time from within the main office, a satellite office, home and on the move, in any location with wireless access. This is achieved using a Browser over the Web and is typically done on a Laptop style device.
Users also have the ability to access the full system whilst offline, typically from home, a remote location, or at a satellite office with no network connection. Full system offline working is achieved using Microsoft Outlook operating on Laptop type devices.